Order preparation time

Orders for products listed in stock are generally dispatched within 24 hours. This time is an average time observed during normal business periods, i.e. excluding periods of increased activity due to weekends and/or public holidays.

Please note that Rolling Beers operates on working days, from Monday to Friday, during normal office hours.

Products indicated as being in stock are unitary. We cannot be held responsible for stock errors that may force us to postpone delivery.

In the case of liquid yeasts, Rolling Beers generally sends them with an ice pack, and reserves the right to postpone the dispatch date so that delivery can be made as quickly as possible, without public holidays, especially during the summer months.


All products in an order are dispatched in a single shipment. If a product is unavailable in our warehouse at the time of purchase, the entire order will be held pending restocking of that product. If, when placing an order for two products, one product is marked "in stock" and the second is marked "dispatched within 2 weeks", the order will be dispatched when the second product arrives in our warehouse, i.e. two weeks later.

Delivery methods and times

Several delivery methods are available:

  1. Small parcel delivery (example: yeast) from €1.80
  2. Delivery by courier (recorded delivery in 24/48h) - DPD or GLS service - 28kg max per parcel - Delivery Monday to Friday.
  3. 1st parcel: €9.90 inc. / €7.90 inc. from the second parcel.
  4. Delivery to DPD point relais (delivery in 24/48h) - DPD service - 20kg max per parcel - Delivery Monday to Friday.
  5. Price according to order weight: from 6.4€ttc to 11.30€ttc for the first parcel.
  6. Colissimo (48h delivery) - 28kg max per parcel - Departure Monday / Wednesday / Friday - Delivery Monday to Saturday.
  7. Price per box: 14.90€ttc
  8. Tracked delivery for small products
  9. Charter delivery for orders over 100kg

If you would like to save on postage and collect your goods directly from our warehouse, please select "click and collect" in the delivery method box.

The delivery times indicated are those usually observed, and are given for information only. They cannot be considered as contractual and will not give rise to any reimbursement.

Delivery times are given in working days, excluding cases of force majeure and delivery difficulties (bad weather, traffic, strikes, overloading, etc.).


Items to be inspected in the presence of the delivery person OR THE PARCEL RELAY :
  • condition and number of packages
  • the material inside the packages (even if the packaging appears intact)
  • conformity of the material with the delivery note or invoice

Þ If delivery is correct :

  • date and sign the delivery note

Þ If the delivery does not conform:

  • make a precise note on the delivery note of any shortages or damage observed in the presence of the carrier
  • confirm by registered letter to the carrier within 48 hours, with a copy to ROLLING BEERS
  • inform ROLLING BEERS of any missing items or items to be exchanged
  • quickly follow up with the carrier for a possible appraisal.

IMPORTANT: For any product damaged during transport and not reported on the receipt, NO CLAIM WILL BE ACCEPTED (art. L133-3 of the French Commercial Code). Any claim made after the delivery note has been signed will be systematically rejected and we will be unable to exchange the product or provide financial compensation.


Don't be intimidated by the driver or shopkeeper. It is essential to unpack the product before signing the receipt. By law, you have 15 minutes to open and check the package. The deliveryman cannot force you to keep a defective or incomplete parcel.

If the deliveryman does not want to wait until unpacking is complete, write in clear letters

If the delivery person does not wish to wait until unpacking is complete, write down "the delivery person did not wish to stay" and have the driver sign for it.

IMPORTANT: the words "subject to unpacking/inspection" have no legal value.

For your reservations to be valid:

  • mention the nature of the damage or the missing elements.
  • do not mention "packaging in good condition". On the other hand, if the packaging is torn or dented, make a note of this on the packing slip.
  • do not write "after unpacking" or any other indication that the damage was noted after opening the package.